Appointments are confirmed via email through, please double-check your contact details when booking. We require at least 48 hours’ notice for cancellations or rescheduling; changes made after this window may incur a 50% fee or be treated as a no-show, which could be charged in full.

Repeated no-shows may lead to declined future bookings. Late arrivals may result in a shortened service or be considered a no-show if too late. Deposits may be required to secure your booking and are applied to your final bill; however, they are non-refundable if the appointment is cancelled within 48 hours.